This section covers deployment conditions that affect device visibility and sanitization scope, including Windows Server, virtual machines, USB storage, RAID controllers, HBAs, bridges, and active system disks. It also provides troubleshooting and support-preparation procedures.
When a device or controller prevents the required assurance from being established, preserve the result and move the asset to an approved alternate process rather than weakening the final claim.
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Use DriveErase on Windows Server
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Use DriveErase in Virtual Machines
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Sanitize USB and Removable Media
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Work with RAID Controllers, HBAs, and Storage Bridges
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Sanitize an Active System Disk
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Troubleshoot Device Detection and Selection
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Troubleshoot the Privileged Execution Environment
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Troubleshoot SMART, Firmware, and Overwrite Operations
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Troubleshoot Licensing and Report Export
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Collect Diagnostic Information and Contact Support
