Last updated: 13 January 2026
Our website address is: https://probativa.com.
Introduction
Probativa (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our websites or purchase our products.
This policy applies to:
By using our websites or services, you agree to the practices described in this Privacy Policy.
Who We Are
Business name: Probativa
Legal name: Nuno Filipe Verdelho Trindade
Business type: Sole Proprietor (ENI)
Country: Portugal
Contact email: general@probativa.com
Personal Data We Collect
We may collect and process the following personal data:
a) Information you provide directly
- Name
- Email address
- Billing address
- Payment-related information (processed securely by third-party providers)
- Any information you submit via contact forms or customer support
b) Automatically collected information
- IP address
- Browser type and device information
- Pages visited and usage data
- Cookies and similar tracking technologies
How We Use Your Data
We use your personal data to:
- Provide and deliver digital software licenses
- Manage customer accounts and purchases
- Process payments securely
- Communicate with you regarding orders, updates, or support requests
- Improve our websites, products, and services
- Comply with legal and tax obligations
Payments and Third-Party Services
Payments on our websites are processed securely by third-party payment providers.
We do not store or process your full payment card details ourselves. These providers handle payment data in accordance with their own privacy and security policies.
We may also use trusted service providers for:
- Hosting and infrastructure
- Analytics
- Email communication
These providers only receive the data necessary to perform their services and are contractually obligated to protect your information.
Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
- Performance of a contract (e.g. delivering purchased software)
- Legal obligations (e.g. tax and accounting requirements)
- Legitimate interests (e.g. improving services and preventing fraud)
- Consent, where applicable
Data Retention
We retain personal data only for as long as necessary:
- To fulfill the purposes described in this policy
- To comply with legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at general@probativa.com.
You also have the right to lodge a complaint with your local data protection authority.
In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD).
Children’s Privacy
Our services are not intended for children under 18, and we do not knowingly collect personal data from children.
Cookies
Our websites use cookies and similar technologies to:
- Ensure proper functionality
- Analyze website traffic
- Improve user experience
You can manage or disable cookies through your browser settings.
Where required by law, we obtain your consent before placing non-essential cookies.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no method of transmission over the internet is completely secure.
International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA), including in countries that may not provide the same level of data protection as the EU.
When this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: general@probativa.com